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Thursday, January 14 • 1:15pm - 2:30pm
U need UX: Design for Everyday People

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Why do you need user experience (UX) design? Take that unfamiliar copier. You press the icons on the screen until you finally find 'print'. But wait, the copies arrive uncollated, landscape instead of portrait, and stapled in the wrong corner. That's a user experience - a bad one! That copier needs a UX design. UX design improves a user’s interaction with a service/product to take less time, be more intuitive, and produce a better outcome. Learn from website staff who are using UX design in their practices, delivery, and technology development. As a session participant, you will create user personas or user journeys for a real or imaginary service/product.

avatar for Matthew Burnett

Matthew Burnett

Immigration Advocates Network, Director
Matthew is director of the Immigration Advocates Network (IAN), a collaborative effort of leading immigrants' rights organizations designed to increase access to justice for low-income immigrants and strengthen the capacity of organizations serving them. Before joining IAN Matthew worked representing low-income immigrants at East Bay Sanctuary Covenant and Northwest Immigrant Rights Project, and served as a law clerk to Justice Z.M. Yacoob of the... Read More →
avatar for Teri Ross

Teri Ross

Program Director, Illinois Legal Aid Online
As Program Director at Illinois Legal Aid Online (ILAO), Teri leads ILAO's content, technology, user experience and outreach staff. She fosters strategic partnerships with local and national leaders and groups, pursues innovations, and leads development of new and transformed products and services. A graduate of DePaul College of Law & Northwestern University, Teri has the unfortunate distinction of being the sole nonredhead in her family.
avatar for Angela Tripp

Angela Tripp

Director, Michigan Legal Help Program
Angela Tripp is the Director of the Michigan Legal Help (MLH) Program. MLH is responsible for the statewide website for self-represented litigants (MichiganLegalHelp.org, AyudaLegaldeMichigan.org) and eleven affiliated Self-Help Centers around the state. In 2015, over 670,000 people visited the MLH website and over 60,000 people used its resources to complete legal forms. Ms. Tripp has led the development and growth of MLH from its inception in... Read More →

Thursday January 14, 2016 1:15pm - 2:30pm
Executive Salon 4 - 3rd Flr 111 East Pecan Street, San Antonio, TX 78205

Attendees (24)