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Wednesday, January 13 • 3:30pm - 4:45pm
Congrats on your launch! Now what? Maintenance, Succession planning and Enhancements with Forms Projects

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Hindsight teaches that planning for maintenance of a document assembly project to create online forms is wise from the beginning. For those well beyond the beginning of their online forms projects, how do you now catch up with maintenance? What are successful approaches to make maintenance manageable and affordable? How do upgrades and enhancements fit into a long-term project plan? How do you document your project to make staffing changes easier? These are some the topics we will cover in this panel. We will hear from experienced and newer interactive forms project managers. This will be an interactive panel with discussion encouraged from attendees. Attendees will leave with practical information and tips on project maintenance and succession planning for their organizations. The focus of this panel will be on document assembly, but tips, lessons learned and advice from this session are applicable to other TIG project types such as website and content initiatives.

avatar for Claudia Johnson

Claudia Johnson

Program Manager LawHelp Interactive, Pro Bono Net
Claudia works to improve how legal non-profits and courts provide services to low income communities and how those without lawyers obtain the remedies they need from multiple venues. Claudia has been working on access to justice through technology for over 12 years, the work she did at Bay Area Legal Aid in Oakland in designing and implementing the successful Legal Advice Line. Claudia has been an innovator for 21 years starting the lawyer of the... Read More →

Jenny Singleton

Legal/Technology Project Manager, Legal Services State Support
Jenny Singleton is the Legal Technology Project Manager at State Support where her responsibilities range from managing document assembly and online intake projects to coordinating advocate trainings. She is a 2012 graduate of the University of Minnesota Law School where she was the Executive Editor of the Journal of Law & Inequality and a Student Director of the Immigration & Human Rights Clinic.
avatar for Angela Tripp

Angela Tripp

Director, Michigan Legal Help Program
Angela Tripp is the Director of the Michigan Legal Help (MLH) Program. MLH is responsible for the statewide website for self-represented litigants (MichiganLegalHelp.org, AyudaLegaldeMichigan.org) and eleven affiliated Self-Help Centers around the state. In 2015, over 670,000 people visited the MLH website and over 60,000 people used its resources to complete legal forms. Ms. Tripp has led the development and growth of MLH from its inception in... Read More →
avatar for Stephanie Villinski

Stephanie Villinski

Content Director, Illinois Legal Aid Online
Stephanie is the Content Director at Illinois Legal Aid Online (ILAO). Her duties include leading the ILAO Content Team in producing high quality, user-centered content and increasing the visibility of ILAO’s products and services. Prior to her work at ILAO, Stephanie worked as a staff attorney at the Community Justice Project in Pittsburgh and the Legal Assistance Foundation of Metropolitan Chicago (LAF). She graduated summa cum laude from... Read More →

Wednesday January 13, 2016 3:30pm - 4:45pm
Executive Salon 4 - 3rd Flr 111 East Pecan Street, San Antonio, TX 78205

Attendees (17)