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Wednesday, January 13 • 1:45pm - 3:00pm
Nuts and Bolts of User Testing

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User testing can be as lightweight or as intensive as your project and time allows, but one thing's certain, the ability to create and execute a user test to validate your assumptions, obtain feedback about your process or your design may be the difference between a useful and well-used tool, and one that collects dust. Whether your users are internal staff, advocates, community members or client populations, gathering their feedback at numerous stages of the process can be vital. Join us as we walk through the life cycle of a user test- identifying the relevant metrics, tailoring the test around those metrics, finding testers and conducting the test itself, as well as collecting and interpreting the results. Whether you need quick feedback before you make your next decision or an in depth analysis of how users interact with your project, this session will help with on-the-ground best practices, tips, tricks and tools for your project.

avatar for Matthew Burnett

Matthew Burnett

Immigration Advocates Network, Director
Matthew is director of the Immigration Advocates Network (IAN), a collaborative effort of leading immigrants' rights organizations designed to increase access to justice for low-income immigrants and strengthen the capacity of organizations serving them. Before joining IAN Matthew worked representing low-income immigrants at East Bay Sanctuary Covenant and Northwest Immigrant Rights Project, and served as a law clerk to Justice Z.M. Yacoob of the... Read More →
avatar for Xander Karsten

Xander Karsten

LegalServer, Project Manager
Xander has worked in civil legal services for over a decade, starting as a paralegal and later attorney representing homeowners in foreclosure and then providing holistic legal representation to individuals impacted by a criminal record. He shifted focus in 2012 to technology-enabled access to justice work at Pro Bono Net as the LawHelp Program Coordinator, and now works at LegalServer as a Project Manager, helping good people do good work... Read More →
avatar for Anna  Hineline Steele

Anna Hineline Steele

Technology Coordinator, Legal Assistance of Western New York
Anna Steele is the Technology Coordinator at Legal Assistance of Western New York, Inc.® She has assisted in the administration of a variety of innovative technology related initiatives including LSC TIG funded projects. She works with the LawNY® staff to ensure that they have access to and understand the technology that is available to better serve clients and effectively collaborate with others in the organization. This is her sixth year with... Read More →

Wednesday January 13, 2016 1:45pm - 3:00pm
Executive Salon 4 - 3rd Flr 111 East Pecan Street, San Antonio, TX 78205

Attendees (21)