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Wednesday, January 13 • 1:45pm - 3:00pm
Easy to Share, Find, and Use: A New Approach to the Service Directory Data Problem

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Who provides what services to whom? It’s actually hard to know. Two separate problems are entangled in this challenge: first, it’s hard to keep track of the various services that many different organizations provide. Second, it’s hard to present such information in a way that is easy for laypeople to understand and act upon. In this session, we’ll consider new developments in each of these problem areas. Greg Bloom of the Open Referral Initiative will describe the means by which different kinds of resource directory systems can ‘speak’ to each other, so that data can be published once and used in many different ways. Margaret Hagan of Stanford Law School will discuss her research on best practices in information design. Sam Halpert of ProBonoNet will discuss their initial efforts to publish ‘interoperable’ directory data from LawHelp. Participants will be prompted to share their own insights in a guided discussion.


Greg Bloom

Founder, Open Referral
Greg Bloom is a Civic Imagination Fellow with Civic Hall Labs. He is the founder of Open Referral, which is promoting open access to resource directory data (i.e. information about the health, human, and social services available to people in need). Before Open Referral, Greg managed communications for Bread for the City, the District of Columbia’s pre-eminent anti-poverty service provider. He is a certified cooperative developer and a... Read More →
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Margaret Hagan

Fellow & Lecturer, Stanford Law School
Margaret Hagan is a fellow at Stanford Law’s Center on the Legal Profession and a lecturer at Stanford Institute of Design (the d.school). / / She is a lawyer (JD, Stanford Law 2013) who also was a fellow at the d.school, where she launched the Legal Design Initiative, an R&D lab for legal services. She teaches project-based classes, with interdisciplinary student groups tackling legal challenges through user-focused research and design of... Read More →
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Sam Halpert

LawHelp Program Coordinator, Pro Bono Net
As Pro Bono Net’s LawHelp Program Coordinator, Sam develops and maintains PBN’s award-winning LawHelp.org platform in partnership with nonprofit legal aid organizations in 26 states. LawHelp.org empowers low and moderate-income people with information about free legal aid programs in their community, answers to questions about their legal rights, legal self-help tools, and more. Prior to Pro Bono Net, Sam managed PSJD.org, a career tool for... Read More →

Wednesday January 13, 2016 1:45pm - 3:00pm
Executive Salon 5 - 3rd Flr 111 East Pecan Street, San Antonio, TX 78205

Attendees (19)